What is it about?
Health and social services provided by a coordinated multiprofessional staff in semi-residential facilities or at patient’s home (the so-called intermediate care [IC] services) are one of the organizational responses to the emerging needs of elderly people with multiple chronic conditions. This study was conducted to examine patients’ experience of care with IC services in Italy via the Patient Reported Experience Measures (PREMs) questionnaires.
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Why is it important?
To our knowledge, no other validated tools are available in Italy to assess patients’ experience of their care. We provided a new and useful tool for IC services to be integrated with other health care quality indicators to progress toward person-centered care. The final versions of the PREMs proved to be valid and reliable.
Perspectives
Writing this article is the first step of a long term project involving IC settings. Future plans are to continue the administration of PREMs in the facilities involved in the present study, to monitor user experience over time, and to determine whether changes at organizational level in IC facilities and services are responsive to patient need.
Sergio Cinocca
Department of Biomedical and Neuromotor Sciences - DIBINEM Alma Mater Studiorum - University of Bologna
Read the Original
This page is a summary of: Validation of the Italian version of the Patient Reported Experience Measures for intermediate care services, Patient Preference and Adherence, September 2017, Dove Medical Press,
DOI: 10.2147/ppa.s140041.
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