Evaluating patients’ experience of care with italian Intermediate Care (IC) services.
What is it about?
Health and social services provided by a coordinated multiprofessional staff in semi-residential facilities or at patient’s home (the so-called intermediate care [IC] services) are one of the organizational responses to the emerging needs of elderly people with multiple chronic conditions. This study was conducted to examine patients’ experience of care with IC services in Italy via the Patient Reported Experience Measures (PREMs) questionnaires.
Why is it important?
To our knowledge, no other validated tools are available in Italy to assess patients’ experience of their care. We provided a new and useful tool for IC services to be integrated with other health care quality indicators to progress toward person-centered care. The final versions of the PREMs proved to be valid and reliable.
The following have contributed to this page: Sergio Cinocca and ciotti emanuele