Online learning experience of students with permanent memory issues

What is it about?

UK universities have been working to reduce educational disparities for students with learning disabilities, who are more likely to leave their studies. The shift to online learning during Covid-19 introduced new challenges, particularly for students with permanent acquired memory-related issues, a group rarely studied in online learning research. This study used qualitative interpretative phenomenological analysis to explore the experiences of six mature students who began online learning before the pandemic. Three key themes emerged: challenges of online learning, emotional impact, and strategies to overcome gaps. Findings highlight the complexity of their experience, with staff misunderstandings and Covid-19 creating obstacles, but personalized support and strategies helping them stay on course.

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Why is it important?

This research is important to disability inclusion because it highlights the unique challenges faced by students with permanent acquired memory-related issues in online learning, a group that has been largely overlooked. Understanding these challenges is essential for creating more inclusive educational environments that support all learners, regardless of their cognitive abilities. Key reasons why this is important for disability inclusion: Reduces Educational Inequality – By identifying barriers in online learning, institutions can develop strategies to ensure students with memory-related disabilities have equal access to education. Informs Better Support Systems – The study emphasizes the role of academic staff understanding and individualized support, showing that tailored interventions can improve student retention and success. Encourages Policy and Practice Changes – Insights from the research can inform institutional policies, training for educators, and improvements in accessibility measures to better accommodate students with learning disabilities. Recognizes the Emotional Impact – Beyond academic challenges, the study highlights the emotional toll of online learning for these students, emphasizing the need for holistic support, mental health resources, and a more compassionate learning environment. Adapts to a Changing Educational Landscape – With the increasing shift toward digital and hybrid learning, ensuring that online education is inclusive and accessible is crucial for the long-term success of students with disabilities. By addressing these issues, universities can foster a more inclusive and supportive educational system, ensuring that students with memory-related disabilities are not left behind in the digital learning era.