What is it about?
This article investigates how transformational change unfolds in two case study organisations in Australia implementing the National Disability Insurance Scheme and identifies issues that underpin success
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Why is it important?
The National Disability Insurance Scheme is a generational change in the manner in which disability services are designed, delivered and funded. Given its long lead time and the underfunded nature of the overall system, learning how nonprofit organisations deal with these changes is important to ensure the longevity of the overall system
Perspectives
Much has been researched about change management, but this is largely in the commercial sector. Additionally, within the disability services sector, the predominant research focus has been on service users. Whilst this is extremely important, the lack of focus on service providers could result in market failure as smaller providers are squeezed out of the system. Such market failure could harm those whom the system was meant to benefit - people with a disability.
Associate Professor and Dean, David Rosenbaum
National Institute of Management & Commerce
Read the Original
This page is a summary of: Complex Change in the Australian Nonprofit Sector, Change Management An International Journal, January 2021, Common Ground Publishing,
DOI: 10.18848/2327-798x/cgp/v22i01/19-36.
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