Social Network Customer Requirements Analysis for Visually Impaired People

Marko Periša, Ivan Cvitić, Rosana Elizabeta Sente
  • December 2016, Publishing Society
  • DOI: 10.18638/rcitd.2016.4.1.90

Social Network Customer Requirements Analysis for Visually Impaired People

What is it about?

For the purpose of this research, questionnaire was conducted in Zagreb area in order to collect requirements of visually impaired persons on usage of social networks. Social networks can be built according to the universal design principles that allows access to services and content to a wider specter of users. The accessibility of Facebook, Twitter and LinkedIn was tested in order to see how their accessibility is managed. The analysis also shows which content is made satisfactorily in terms of accessibility and which one is not. Based on the result are proposed guidelines for improving social network accessibility.

The following have contributed to this page: Dr Marko Perisa and Ivan Cvitić