What is it about?

A spring 2016 survey with 947 respondents (850 with cell offices and 97 with workstations in flexible offices/landscapes) gave a good overview of the respondents’ use of offices, workstations and common areas at this Norwegian institution for research and higher education. This paper presents a follow-up study of findings in the 2016 survey by investigating the use of two floors in buildings with flexible offices/landscapes and two floors in buildings with cell offices.

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Why is it important?

Knowledge work is usually less tangible than manual work. This study investigates four categories of knowledge workers use of space at a Norwegian institution for research and higher education. The four categories of knowledge workers are advisors and case officers (administrators), and lecturers and researchers (faculty). How do these four categories of knowledge workers use space and workstations at this particular workplace?

Perspectives

Most advisors are outcome oriented and highly competent in process driven work, and may work across a number of different fields or organizational units. Case officers are usually task oriented and highly skilled in one subject. Lecturers are both task and outcome oriented, particularly concerning their professional hobby horses, the number of students passing their exams and student evaluations of their teaching. Most researchers are outcome oriented, particularly concerning development of ideas, funding, research partners, and publications in highly ranked scientific journals.

Associate professor Knut Boge
Norges miljo- og biovitenskapelige universitet

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This page is a summary of: Food for thought - Knowledge workers’ use of space, January 2017, Stichting European Real Estate Society,
DOI: 10.15396/eres2017_178.
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