What is it about?

Process orientation is a new way to observe the business. It helps managers to look what happens inside the processes, how activities and resources are connected and how they influence each other. The level of managers awareness of process orientation and the diversity of tools they implement represent the maturity of process management in specific company. Beside process management maturity, process orientation is also the first step towards supply chain management maturity, which assumes acceptance of supply chain best practices.

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Why is it important?

Some of the supply chain management maturity models are SCMAT model, S(CM)2 model and SCPM3 model. In this paper the framework of another supply chain management maturity is formulated, by upgrading the SCOR model with process orientation, or SCORBPO model. This model involves analysis of the presence of supply chain management best practice, on one hand, and the presence of process orientation components, on the other hand.

Perspectives

The papers shows very important facts about the importance of process orientation and business process management maturity. It relies significantly on Michael Rosemann and Tonia de Bruin work, who identified six factors,based of the Delphi study, which are critical for the successful implementation of business processes management. Bearing in mind that competition today is mostly performed between the supply chains, instead between the companies, supply chain management maturity represents very important issue. The goal of establishing supply chain management maturity model, based on the SCOR model, is to increase the efficiency of supply chains through the implementation of the process approach.

Mrs Marija M Radosavljevic
Faculty of Economics

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This page is a summary of: Process Orientation as a Basis for increasing supply chain Management Maturity, Economic Themes, January 2015, De Gruyter,
DOI: 10.1515/ethemes-2015-0023.
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