What is it about?
In any organizations, between employees, between employees and management are inevitabily appearing conflicts, absenteeism, personnel fluctuation and work accidents (CAFA factors). To diminish the impact of these social dysfunctions, organizations must pay attention to the effective managing and monitoring using performance indicators and an effective communication process and implementing a good plan of evaluation.
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Why is it important?
In this article we propose to analyze these issues, to find solutions for their resolution, to develop an audit plan for their better understanding and assessment. We also describe some performance indicators that if they are used by organizations, they will find quick solutions for their solving and will obtain performance if they understand the causes/effects balance.
Perspectives
CAFA factors are inevitabily for any organization, but the managers if they want to find a way to solve them, first they have to detain those skills necessary to discover them on time and to develop strategies in order to diminish their influence on organization performance. Thus, is developed an audit plan for CAFA analysis, consisting in some important steps, which are presented in the article.
Florea Nicoleta Valentina
Read the Original
This page is a summary of: Communication and Monitoring- Necessary Processes for Managing and Measuring Conflicts, Absenteeism, Fluctuation and Work Accidents, Scientific Bulletin, January 2015, De Gruyter,
DOI: 10.1515/bsaft-2015-0025.
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