What is it about?

Feedback design is an important aspect of person-following robots for older adults. This paper presents a user-centred design approach to ensure the feedback design is focused on users’ needs and preferences. A sequence of user-studies was conducted to identify the suitable content, mode and timing of feedback that meets the users' needs.

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Why is it important?

The outcome of the study is a further step towards feedback design guidelines that could improve interaction quality in person-following robots for older adults. The guidelines provided could also be used as a reference for the feedback design of other eldercare robots in various contexts.


I hope this article helps researchers and developers further evaluate the human factors involved in feedback design for robots assisting older adults. It was an eye-opener for me to see the criticality in considering the preferences of users in feedback design such that the design really meets the users' needs and provides an effective solution to specific challenges.

Samuel Olatunji
Ben-Gurion University of the Negev

Read the Original

This page is a summary of: User-centered feedback design in person-following robots for older adults, Paladyn Journal of Behavioral Robotics, April 2020, De Gruyter, DOI: 10.1515/pjbr-2020-0007.
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