What is it about?
Feedback design is an important aspect of person-following robots for older adults. This paper presents a user-centred design approach to ensure the feedback design is focused on users’ needs and preferences. A sequence of user-studies was conducted to identify the suitable content, mode and timing of feedback that meets the users' needs.
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Why is it important?
The outcome of the study is a further step towards feedback design guidelines that could improve interaction quality in person-following robots for older adults. The guidelines provided could also be used as a reference for the feedback design of other eldercare robots in various contexts.
Read the Original
This page is a summary of: User-centered feedback design in person-following robots for older adults, Paladyn Journal of Behavioral Robotics, April 2020, De Gruyter, DOI: 10.1515/pjbr-2020-0007.
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