The following have contributed to this page: Professor Ramayah T.
Does market orientation lead to higher service quality provision and performance? A study among service organisations in Northern Malaysia
- T. Ramayah, May Chiun Lo, Hasliza Abdul Halim, Nusrah Samat
- International Journal of Modelling in Operations Management, January 2010, Inderscience Publishers
- DOI: 10.1504/ijmom.2010.038148