What is it about?

This paper is aimed to examine how Knowledge Management Capabilities (KMC) and Corporate Social Responsibility (CSR) affect Operational Performance (OP) through Supplier Relationship Management (SRM) in the context of the oil and gas industry. Besides, the moderation role of Management Support (MS) was investigated.

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Why is it important?

In the previous literature, no studies have simultaneously explored the relationships among SRM, KMC, and CSR. Therefore, this study is original and innovative in that it examines the key and simultaneous role of CSR and KMC in SRM and OP improvement by presenting a new model in the oil and gas industry. It also provides recommendations in alignment with the sustainability of this industry by regarding all the variables above.


Therefore, this study aims at investigating the synergic role of CSR along with KMC in the supply chain, specifically with strategic suppliers’ main impact on OP in the oil and gas industry.

Dr Majid Mohammad shafiee
Department of Management, Faculty of Administrative Sciences & Economics, University of Isfahan

Read the Original

This page is a summary of: Integrating knowledge-responsibility-performance via supplier relationship management, International Journal of Integrated Supply Management, January 2021, Inderscience Publishers,
DOI: 10.1504/ijism.2021.118566.
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