What is it about?

Current innovation indicators are insufficient to evaluate innovation aspects comprehensively. Therefore, it may lead to inappropriate conclusions about how well innovation in a firm can result. Innovation quality offers a more comprehensive evaluation, representing innovation activities' real and holistic results. This indicator measures a firm's innovativeness, including output, outcome, impact, and satisfaction towards them.

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Why is it important?

Innovation quality can compare how well incremental and radical innovations are performed in a firm. A firm with fewer but radical innovations may have higher innovation quality due to its higher outcome and impact, and vice versa. It can also indirectly evaluate the effectiveness and efficiency of resource usage to create a firm's innovations.

Perspectives

I wrote this article, seeing the situations where firms, especially the small and medium scales, often need more clarification and correct perceptions regarding innovation. In practice, firms frequently relate innovation solely to the radical one, which can risk losing resources without proper management capability, and do not realize that innovation can occur incrementally. It makes firms reluctant to continuously innovate since they need more resources and capability to perform a radical innovation. Conversely, some firms sometimes focus only on incremental innovation, although they can perform the radical one. Showing the definition and concepts may not work to build a clear mindset. Therefore, a quantitative measure regarding innovation success level, termed innovation quality, can provide a clear picture concerning how the two types of innovation - radical and incremental - can be equally performed and become a substitution or complement one another.

Dian Prihadyanti
National Research and Innovation Agency - Rep. of Indonesia

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This page is a summary of: Innovation quality: basic concept and measurement model, International Journal of Business Innovation and Research, January 2019, Inderscience Publishers,
DOI: 10.1504/ijbir.2019.098767.
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