TRIZ and the Kano model: proposing an integrated approach for improving product quality according to customer needs

Ahmad Kamali, Mohammad Javad Ranjbar, Arash Shahin, Saeed Abedi
  • International Journal of Productivity and Quality Management, January 2017, Inderscience Publishers
  • DOI: 10.1504/ijpqm.2017.10003290
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The following have contributed to this page: Professor Arash Shahin