Prioritisation of departments based on service quality dimensions in Isfahan Steel Company: a multiple criteria decision making approach

Arash Shahin, Elham Mehrparvar, Hadi Shirouyehzad
  • International Journal of Productivity and Quality Management, January 2013, Inderscience Publishers
  • DOI: 10.1504/ijpqm.2013.050571
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The following have contributed to this page: Professor Arash Shahin