Perspectives of control phase to manage Six Sigma implements: an empirical study

  • Bikram Jit Singh, Dinesh Khanduja
  • International Journal of Business Excellence, January 2014, Inderscience Publishers
  • DOI: 10.1504/ijbex.2014.057860

Perspectives of control phase to manage Six Sigma implements

Photo by Byron Sterk on Unsplash

Photo by Byron Sterk on Unsplash

What is it about?

The primary objective of the DMAIC control phase is to ensure that the gains obtained during Improve are maintained long after the project has ended. To that end, it is necessary to standardise and document procedures, make sure all employees are trained and communicate the project’s results. In addition, the project team needs to create a plan for ongoing monitoring of the process and for reacting to any problems that arise. This paper enlisted the control phase in detail and proposed a more applicable methodology to execute operation controls comprehensively.

Why is it important?

It also act as a road map for short listing the relevant control tools especially for Six Sigma learners, people working in industry and professional-statisticians. A case study in a medium scale non-ferrous foundry has been conducted which has validated the suggested approach successfully.


Dr Bikram Jit Singh
MMDU Mullana

The research reported here is part of a project which aims to develop a framework for control phase during Six Sigma implementation in small and medium sized enterprises.

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The following have contributed to this page: Bikram Jit Singh and Dr Bikram Jit Singh