What is it about?

This article reports on the findings of interviews with Digital Champion volunteers at Newcastle City Library, and considers how such volunteering enhances their feelings of social inclusion, and therefore identifies what encourages people to keep volunteering.

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Why is it important?

It helps to identify what strategies can improve the volunteering experience, and provide a mutually beneficial arrangement.


This article helps to better understand what motivates someone to volunteer in the public sector.

Dr Biddy Casselden
Northumbria University

Read the Original

This page is a summary of: Feeling connected: qualitative analysis of social and digital inclusion experienced by digital champion volunteers at Newcastle City Library, Voluntary Sector Review, November 2019, Policy Press, DOI: 10.1332/204080519x15644580994033.
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