What is it about?

About 5% of the UK population are military veterans and have specific medical needs sometimes different from the general population. Veterans may be reluctant to seek help or talk about their problems, which means they do not always access care, support and treatments that are available. Others may face difficulty getting the right help. Veterans may think ‘civilians’ do not understand military culture or know about options for help and services that are available. Experience has shown that general practitioners (GPs) would like more help and support when looking after veterans. The Royal College of General Practitioners has developed the ‘Veteran Friendly GP Practice Accreditation Programme’, which involves a simple online process of accreditation where practices are required to meet the specified criteria and provide evidence that they are supportive of veterans’ healthcare. The aim is to improve healthcare provided to veterans and their families by GPs working in primary healthcare.

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Why is it important?

Veterans often have special health needs that may not be obvious at the time of presentation to their GPs. Recognising that a presenting complaint may be linked to a time when the veteran was in service may help identify the cause of their problem. Mental health issues may well relate to the time served on military operations in austere environments. Under the Military Covenant, veterans should not be disadvantaged. An understanding of the health needs of veterans will better place GPs in providing healthcare to veterans and ensures their commitment to the Military Covenant.

Perspectives

By 2024, the aim of the programme is to accredit all GP practices in England as veteran friendly. With the help of devolved nations, this programme could be rolled out across the UK. Ultimately, this initiative seeks to ensure that all GPs (and all those working in primary healthcare) ask their patients: ‘have you ever served in the Armed Forces?’ With the knowledge and training provided as part of the veteran-friendly programme, GPs will be better able to support the health and welfare of veterans (and their families)

Robin Simpson
Royal College of General Practitioners

Read the Original

This page is a summary of: The GP and the veteran: the Royal College of General Practitioners' veteran-friendly programme, British Journal of Healthcare Management, October 2022, Mark Allen Group,
DOI: 10.12968/bjhc.2022.0078.
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