Publication not explained
This publication has not yet been explained in plain language by the author(s). However, you can still read the publication.
If you are one of the authors, claim this publication so you can create a plain langauage summary to help more people find, understand and use it.
Read the Original
This page is a summary of: Contribution and Trend to Quality Research—a literature review of SERVQUAL model from 1998 to 2013, Informatica Economica, March 2015, ECO-INFOSOC Research Center, DOI: 10.12948/issn14531305/19.1.2015.03.
You can read the full text:
The following have contributed to this page