What is it about?
Accumulating technical debt, i.e., taking design shortcuts to implement business functionality, in long-living enterprise information systems increases the risk of system failures. Undoing such technical debt is difficult and costly for businesses.
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Why is it important?
(1) Shortcuts taken to achieve quick time-to-market performance in software product development has perilous long-term implications, (2) There are risks associated with user-led modifications of commercial off-the-shelf software products that are often not accounted properly.
Perspectives
Clients of commercial-off-the-shelf software (COTS) must treat user-led modifications as a double-edged sword. Even as COTS vendors democratize innovation by providing powerful customization tools, clients must beware of risks associated with such customizations and must carefully manage the technical debt optimization problem throughout the COTS system lifecycle.
Narayan Ramasubbu
University of Pittsburgh
Read the Original
This page is a summary of: Technical Debt and the Reliability of Enterprise Software Systems: A Competing Risks Analysis, Management Science, May 2016, INFORMS,
DOI: 10.1287/mnsc.2015.2196.
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