The Efficiency-Quality Trade-Off of Cross-Trained Workers

  • Edieal J. Pinker, Robert A. Shumsky
  • Manufacturing & Service Operations Management, January 2000, INFORMS
  • DOI: 10.1287/msom.2.1.32.23268

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http://dx.doi.org/10.1287/msom.2.1.32.23268

The following have contributed to this page: Professor Edieal Pinker