Managing Citizens’ Uncertainty in E-Government Services: The Mediating and Moderating Roles of Transparency and Trust

  • Viswanath Venkatesh, James Y. L. Thong, Frank K. Y. Chan, Paul J. H. Hu
  • Information Systems Research, March 2016, INFORMS
  • DOI: 10.1287/isre.2015.0612

Transparency and trust in e-government services

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The following have contributed to this page: Dr Frank Chan, Dr. James Y. L. Thong, and Viswanath Venkatesh