What is it about?
The study explores how university students adopt AI chatbots for online learning in higher education. It examines how perceived usefulness, ease of use, and technical competency influence chatbot capability, which in turn affects adoption and learning effectiveness.
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Why is it important?
It helps educators and institutions understand what drives students to adopt AI chatbots in online learning. By identifying key factors like usefulness, ease of use, and technical skills, it provides insights into how to design more effective, user-friendly AI tools. This can improve learning outcomes, enhance student engagement, and support the successful integration of AI in higher education, especially in increasingly digital and remote learning environments.
Perspectives
The study takes a student-centered perspective by exploring how their perceptions and skills influence AI chatbot adoption. It also adopts a technological view, focusing on chatbot capabilities, and an educational perspective by linking AI use to learning effectiveness. Theoretically, it extends adoption models, and from an institutional angle, it offers guidance for improving AI integration in higher education.
Dr. Muhammad Khalilur Rahman
Faculty of Entrepreneurship and Business University Malaysia Kelantan
Read the Original
This page is a summary of: Students' mindset to adopt AI chatbots for effectiveness of online learning in higher education, Future Business Journal, March 2025, Springer Science + Business Media,
DOI: 10.1186/s43093-025-00459-0.
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