What is it about?

The different benefits and drawbacks of telemedicine are discussed, both globally and in Israel, with particular focus paid to special populations and to telehealth usage during the Covid-19 period. The contradiction and paradox of using telemedicine to address health inequities yet sometimes making them worse is highlighted.

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Why is it important?

Telehealth can assist resolve gaps in access to healthcare services and health outcomes, in addition to its primary function of boosting accessibility to remote health services. However, as the benefits of telemedicine become more apparent, so do the limitations of serving vulnerable groups.


Policy makers should identify barriers among special populations to using telemedicine. They should initiate interventions to overcome these barriers, while adapting them to the needs of these groups.

Dr. Motti Haimi
Kupat Holim Clalit

Read the Original

This page is a summary of: The tragic paradoxical effect of telemedicine on healthcare disparities- a time for redemption: a narrative review, BMC Medical Informatics and Decision Making, May 2023, Springer Science + Business Media,
DOI: 10.1186/s12911-023-02194-4.
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