Constructing trust in job interviews

What is it about?

If a candidate gossips about his/her current boss in a job interview, this is usually not a good move. However, in the job interview we analyze here, this turns out to be good strategy as the candidate and the recruiter had already established trust prior to this segment of the interaction.

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Why is it important?

This article draws attention to the fact that advice books often neglect the importance of the interactional processes that are at work during job interviews.