Portraying the Performance of Indonesian’s MOOC Facilitators

What is it about?

An Indonesian MOOC (Massive Online Open Course) aimed to give pre- and in-service English teachers a new online learning experience and equip them to master technological applications for teaching English in class. It has not always been easy for facilitators to assist students to complete MOOC programs. This paper sketches how Indonesian facilitators faced challenges in motivating MOOC students. The experience of facilitators with low and high dropout rates is shown to sharpen and deepen the differences in managing the MOOC program. This study found a relationship between facilitator performance and student retention rates.

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Why is it important?

This study is important because it addresses the challenges faced by Indonesian MOOC facilitators in motivating pre- and in-service English teachers. It highlights how facilitator performance impacts student retention rates in MOOC programs designed to enhance teaching skills and technological proficiency. Understanding these dynamics can improve strategies for facilitating online learning experiences and enhancing participant engagement in educational contexts.