What is it about?

Among banking technologies, mobile banking appeared as a possible solution for financial exclusion with wide mobile phone coverage. Inputs on rural people’s intention toward technologies for effective financial inclusion were essential.

Featured Image

Why is it important?

Government of India (GOI) initialized financial inclusion campaign to quell exclusion. The campaign did not gain expected progress. Government employed technologies to speed up the process. Among banking technologies, mobile banking appeared as a possible solution for financial exclusion with wide mobile phone coverage. Inputs on rural people’s intention toward technologies for effective financial inclusion were essential. Technology adoption factors, performance expectancy, effort expectancy, social influence, attitude, perceived risk, and behavioral intention (BI), were short listed after literature review. Factors were subjected to reliability, exploratory factor analysis (EFA), multiple regression, and interaction analysis. Rural provinces in Karnataka state were surveyed. We used mixed sampling technique to reach 959 samples. Multiple regression-interaction analysis revealed age and gender moderated attitude’s path toward BI.

Perspectives

The research has lot of theoretical and practical implications

Professor A H Sequeira
National Institute of Technology Karnataka

Read the Original

This page is a summary of: An Empirical Investigation on Mobile Banking Service Adoption in Rural Karnataka, SAGE Open, January 2016, SAGE Publications,
DOI: 10.1177/2158244016633731.
You can read the full text:

Read

Resources

Contributors

The following have contributed to this page