Electronic rostering: Insights and implications of codifying nurse scheduling

What is it about?

Electronic rostering requires the formal codification of the roster process. This research investigates that codification through the lens of the ‘Roster Policy’, a formal document specifying the rules and procedures used to prepare staff rosters. This study is based upon analysis of 47 publicly available policies, each approved within a 4-year period from January 2010 to July 2014.

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Why is it important?

At an executive level, codified knowledge is used as a proxy for the common language and experience otherwise acquired on a hospital ward through everyday interaction. Consequently, it is imperative that executives recognise that electronic rostering alone is not a silver bullet and that information from such systems requires careful interpretation and circumspection