Prioritizing Critical Success Factors for Sustainable Service Quality Management by Logistics Service Providers

Anchal Gupta, Rajesh Kumar Singh, Pradeep Kumar Suri
  • Vision The Journal of Business Perspective, July 2018, SAGE Publications
  • DOI: 10.1177/0972262918786102

Critical success factors for Indian Logistics service providers

What is it about?

Identification and prioritization of critical success factors of Indian LSPs by using fuzzy topsis

Why is it important?

Logistics is now, an booming sector in India. This study will help organizations nd Logistics providers, both to understand the requirements of the current market.


Anchal Gupta

This study is very important by keeping view of increased need of logistics service providers due to globalization and rise in e-commerce.

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The following have contributed to this page: Rajesh Singh and Anchal Gupta