Organizational Response to Goods Failure Complaints: The Role of Culture on Perceptions of Interactional Justice and Customer Satisfaction

Etayankara Muralidharan, Wenxia Guo, Hesham Fazel, William Wei
  • Global Business Review, September 2019, SAGE Publications
  • DOI: 10.1177/0972150919861783

The authors haven't finished explaining this publication. If you are the author, sign in to claim or explain your work.

Read Publication

http://dx.doi.org/10.1177/0972150919861783

The following have contributed to this page: Dr Etayankara K Muralidharan

In partnership with: