Organizational Response to Goods Failure Complaints: The Role of Culture on Perceptions of Interactional Justice and Customer Satisfaction

  • Etayankara Muralidharan, Wenxia Guo, Hesham Fazel, William Wei
  • Global Business Review, September 2019, SAGE Publications
  • DOI: 10.1177/0972150919861783

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The following have contributed to this page: Dr Etayankara K Muralidharan