What is it about?
Hospital and healthcare organizations as with any other service operation requires a systemic innovation and new thinking to remain competitive , cost efficient and up to date .Lean Thinking provides an effective framework for producing systematic change , controlling cost , improving quality and providing better healthcare . The hospitals over the last few years face major issues and challenges, the patients aspire world class health care quality delivery while state and health insurance companies demand the delivery at the lowest prize. Lean is an integrated system of principles, practices, tools and techniques focused on reducing waste, synchronizing work flows and managing variability in production flows or operations .An essential distinction in lean is between value and non value added activities. Value added activities contribute to what the customer wants from a product or service everything else is a non value added activity
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Why is it important?
Hospital and healthcare organizations as with any other service operation requires a systemic innovation and new thinking to remain competitive , cost efficient and up to date .Lean Thinking provides an effective framework for producing systematic change , controlling cost , improving quality and providing better healthcare . The hospitals over the last few years face major issues and challenges, the patients aspire world class health care quality delivery while state and health insurance companies demand the delivery at the lowest prize. Lean is an integrated system of principles, practices, tools and techniques focused on reducing waste, synchronizing work flows and managing variability in production flows or operations .An essential distinction in lean is between value and non value added activities. Value added activities contribute to what the customer wants from a product or service everything else is a non value added activity
Perspectives
The research undertaken has demonstrated that the application of Lean thinking yielded significant operational efficiency benefits for tertiary care hospital. The work is a small contribution to the better understanding of the hospital operations as an holistic picture and the application of lean thinking to improve the operational efficiency. Their perception and decision making of complex hospital operations would be scientific and predictable so as to deliver world class quality care at affordable price besides unlocking operational efficiency with limited resources . The significant contribution of this research is that it provides a path and approach for the developing a lean health care management system for specific category of hospitals .The findings of the research provides a vital instrument to assess and measure the goodness of the hospital Management system termed as Lean Hospital Index ( LHI).
deepak yaduvanshi
Read the Original
This page is a summary of: Lean Six Sigma in Health Operations, Journal of Health Management, April 2017, SAGE Publications,
DOI: 10.1177/0972063417699665.
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