An Investigation of Service Quality—Willingness to Recommend Relationship across Patient and Hospital Characteristics

Ugur Yavas, Emin Babakus, Kevin W. Westbrook, Cori Cohen Grant, George D. Deitz, Ed Rafalski
  • Journal of Health Management, March 2016, SAGE Publications
  • DOI: 10.1177/0972063415625508

The authors haven't finished explaining this publication. If you are the author, sign in to claim or explain your work.

Read Publication

The following have contributed to this page: Dr UGUR YAVAS

In partnership with: