What is it about?
This article is about policy design, but its focus is not on the designer or the government. Rather, it attempts to explore policy design from the perspective of the life world of citizens. Its key message is that in policy design 'puzzling' and 'powering' are inextricably entwined, but far from regretting this condition, it should be embraced as the only way to move on from problems as webs of undesirable situations to opportunities to improve citizens' lives.
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This page is a summary of: Heuristics for practitioners of policy design: Rules-of-thumb for structuring unstructured problems, Public Policy and Administration, June 2017, SAGE Publications,
DOI: 10.1177/0952076717709338.
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