What is it about?
The publication examines the progress and success of National Health Service (NHS) organisations in north east England in implementing and embedding the North East Transformation System (NETS), a region-wide programme to improve healthcare.
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Why is it important?
The paper demonstrates that without senior leader commitment to continuous improvement over a long time scale and serious efforts to distribute leadership tasks to all levels, healthcare organisations are less likely to achieve positive changes in managerial-clinical relations, sustainable improvements to organisational culture and, ultimately, the region-wide step change in quality, safety and efficiency.
Perspectives
This paper concentrates on findings concerning the role of leadership in enabling transformational change. This element of change can be overlooked in favour of the tools and techniques that can be applied to being about continuous improvement.
Dr Adrian Small
Northumbria University
Read the Original
This page is a summary of: Leadership and transformational change in healthcare organisations: A qualitative analysis of the North East Transformation System, Health Services Management Research, February 2013, SAGE Publications,
DOI: 10.1177/0951484813481589.
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