Collaborating on Insight Policing

What is it about?

What is Insight Policing and how was it developed? This article describes how practitioners from the conflict resolution field partnered with U.S. police departments to address the problem of retaliatory community violence. What emerged from their collaboration was the development of Insight Policing, an innovative, practice-based communication skill-set that helps officers identify conflict behavior and deescalate contentious encounters in the moment of enforcement. Doing this positions them to execute their authority with legitimacy.

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Why is it important?

This article comes at an critical time in policing as efforts to enhance police-community trust are building. This article provides a window into a unique collaboration across the conflict resolution and policing fields that came together to address the dual challenges of retaliatory community violence and police legitimacy. The collaboration resulted in the development of Insight Policing, a valuable skill-set for officers across the country.