What is it about?
An online education program was developed and delivered to dyad healthcare leaders in tandem. In the dyad leadership model, clinical leaders are paired with operational leaders for joint responsibility of a program or team. This article explores the effects of dyad leaders undergoing leadership training together.They worked in pairs to move through 4 modules together. The education modules were based on the capabilities of the LEADS framework. (L= leads self E= Engage others A=achieve results D= develop coalitions S= sytem transformations.) Specifically, the domain of L- leads self was used. Leads self consists of 4 capabilities which were reflected in each of the 4 modules in the course. Each module followed the format of 1. Learning Activity 2. Listen to an excerpt from the course facilitator 3. Curated discussion with dyad partners 4. Posting on a relevant topic on a community posting board. Self reported leadership was evaluated pre and post as well as participant satisfaction. Surveys with numerical values and free text comments were analysed along with the content of the community posting boards to evaluate the impact of this experience. Results were positive and showed value in this model and this course specifically. While some limitations existed, recommendations supported the continued use and scaling of this educational training.
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Why is it important?
Leaders in the healthcare environment particularly are not always provided with leadership training. If it is provided it is usually done in siloes, for example, physicians learn with other physicians and nurses learn with other nurses. This makes it challenging for dyads who come from different professional backgrounds with different perspectives and skills to collaborate. Leadership collaboration is associated with positive patient outcomes, improved experience for team members and a decrease in turnover for leaders. Hence, leadership training, particularly models that enhance work relationships between dyad partners is paramount.
Perspectives
I was personally very satisfied with the quality of the course, especially since there was no budget and free online products were relied upon to create it. User experience was high, participants were complimentary about the quality of the course and the auditory presentations I made. The feedback from the participants and the results of the surveys were actually better than I could have anticipated.
Michele Trask
University of British Columbia
Read the Original
This page is a summary of: Learning together: A quality improvement project on tandem training for dyad leadership partners in healthcare, Healthcare Management Forum, February 2025, SAGE Publications,
DOI: 10.1177/08404704251316405.
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