What is it about?
The impact of optimized patient experience; it's the right thing for many reasons.
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Why is it important?
Patient experience has emerged as an important metric in healthcare
Perspectives
Going back to the future brings us back to the comforting patient centric care of simpler times in healthcare. The amazing innovations seen over past decades are extremely important; now bringing back the care, concern and respectful approach to every patient every time will lead to optimized health systems.
Ms Bonnie S Cochrane
SG
Read the Original
This page is a summary of: Retour vers le futur, Healthcare Management Forum, October 2015, SAGE Publications,
DOI: 10.1177/0840470415598406.
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