What is it about?
This paper outlines the application of the assessment-analysis-action model (the 3A model) and three-dimensional OKness to create clear contract and interventions. The key theme of the case study with a youth offending service team concerns the development of a clear identity within a merged organisation based on OK relationships.
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Why is it important?
The models outlined can be used to make an assessment of the organisation and to make decisions about the most appropriate interventions and in what order they might best occur. This can add in the development of congruence between all sections because difficulties and disagreements can be discussed through the use of the model and related concepts.
Perspectives
Transactional Analysis is a social psychology and, as such, the concept of three-dimensional OKness is pertinent for organisational and community use. With the development of multi-agency organisations it has particular relevance. The models used in this paper assist organisations, teams and individuals in understanding the complexity of relationships and to put their experience into words. These models have been used successfully in organisations.
Ms Anita J Mountain
Read the Original
This page is a summary of: Assessing Systems and Processes in Organizations, Transactional Analysis Journal, October 2005, SAGE Publications,
DOI: 10.1177/036215370503500408.
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