Adoption of ICT intervention in PDS

What is it about?

The paper explores the adoption of IT-intervention by participants of a social welfare scheme (Public Distribution System or PDS) in Chhattisgarh, India. ‘CORE PDS’ (Centralized Online Real-time Electronic Public Distribution System) was aimed to integrate the retailers (Fair Price Shops, FPSs) with IT infrastructure, thereby automating the transaction recording and enabling the provision of portability for the beneficiaries. However, even after 2 years of its implementation, only the automated transaction processing system was adopted, whereas portability was discarded by the FPSs. In this work we explored the probable reasons for this partial failure of CORE PDS.

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