What is it about?
Text mining is an umbrella term covering a wide range of software tools, including natural language analysis, use of statistical techniques, and machine learning, designed to extract entities (names of people and places), index terms, and relationships. This article outlines these tools, and describes how text mining is being applied in enterprises to solve user problems.
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Why is it important?
Looks at the business context of text mining, rather than the technology.
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This page is a summary of: Text mining, Business Information Review, June 2014, SAGE Publications,
DOI: 10.1177/0266382114541180.
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