Perception of Time Spent with Provider Improves Healthcare Experiences

What is it about?

Being a nurse practitioner or a designated women's healthcare provider is associated with slightly higher patient satisfaction than with physician providers or non-designated women's healthcare providers respectively. We show through structural equation modeling that this slight increase is almost entirely due to the patient perception that these providers are spending more time with them.

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Why is it important?

These findings reinforce other research showing the importance of time spent with the patient. This is particularly timely because hospital reimbursements are increasingly becoming contingent on patient satisfaction ratings.