Introduction: Call Centres, the Networked Economy and the Value Chain

Al Rainnie, Rowena Barrett, John Burgess, Julia Connell
  • Journal of Industrial Relations, April 2008, SAGE Publications
  • DOI: 10.1177/0022185607087897

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http://dx.doi.org/10.1177/0022185607087897

The following have contributed to this page: Professor Al Rainnie