Speak on Command: Language Put to Work: The Making of the Global Call Centre WorkforceLanguage Put to Work: The Making of the Global Call Centre Workforce By BrophyEndaPalgrave Macmillan, 2017 ISBN: 978-1-349-952244-1

  • Karen Gregory
  • New Labor Forum, April 2018, SAGE Publications
  • DOI: 10.1177/1095796018765147

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http://dx.doi.org/10.1177/1095796018765147