What is it about?

This article provides analysis of how letters of recommendation are structured in online settings. The authors provide a heuristic useful for evaluating the quality of letters of recommendation.

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Why is it important?

Letters of recommendation play an important role in the job search. This work examines how the letters of recommendation genre has shifted when used in online locations. The article lays out a theoretical understanding of the genre, as well as practical implications for those who need to use the genre either as writers or evaluators.

Perspectives

This work is designed to be useful to both scholars and practitioners, in that we have developed a theoretical understanding of the functions of digital letters of recommendation, while also providing tools for more effectively creating, using, and analyzing letters of recommendation in the workplace.

Elizabeth Tomlinson

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This page is a summary of: Epideictic Rhetoric Born Digital, Journal of Business and Technical Communication, September 2017, SAGE Publications,
DOI: 10.1177/1050651917729862.
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