Exit/Voice Behaviors in the Czech Republic: A Longitudinal Study of Consumer Response to Market Dissatisfaction

  • Michael A. Gurdon, Ronald Savitt
  • Competition & Change, December 2000, SAGE Publications
  • DOI: 10.1177/102452940000400402

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http://dx.doi.org/10.1177/102452940000400402

The following have contributed to this page: Professor Ronald Savitt