What is it about?
Lay people (without healthcare training) connected over the telephone with people with clinical symptoms of depression, and over 4 weeks meaningfully improved depression as well as loneliness as compared with those who did not receive the program. This consistent empathetic connection from a culturally-aligned workforce delivered improvements to people who would otherwise require clinical attention.
Photo by Toa Heftiba on Unsplash
Why is it important?
Mental health remains a challenge and the workforce is severely limited. Programs such as the one described here offer a route to expand our ability to support mental health, provide meaningful paid employment with a low barrier to entry for community members, and allow clinicians to focus on those that need them most.
Read the Original
This page is a summary of: Effect of a Layperson-Delivered Telephone Program for People With Depressive Symptoms, Psychiatric Services, April 2023, American Psychiatric Association, DOI: 10.1176/appi.ps.20220440.
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