What is it about?
The V4 countries are currently implementing strategic policies to advance e-government in a number of public areas, including cybersecurity, e-education, e-health, and crucially, e-administration. However, these countries differ in the degree of implementation of these technologies. We intended to answer the question of how the evolution of public e-services informed the recent revision of the public administration code of conduct in the V4.
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Why is it important?
The development of new technologies, including greater service customisation, had a profound impact on public administration and the services provided by it. Following a period of experiments, successes, and failures, the V4 countries have now made progress not only in building cross-institutional platforms for citizens and adopting data-driven policies, but also in horizontal and vertical integration of all government services.
Perspectives
Writing this article was a great pleasure because I had the opportunity to collaborate with a new foreign co-author, with whom I had not been in contact before.
Pavel Horák
Masarykova Univerzita
Read the Original
This page is a summary of: The Development of e-Services in the Evolution of e-Government in the V4 Countries, December 2024, De Gruyter,
DOI: 10.1163/9789004711952_007.
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