Public Sector Performance Reforms in Developing Countries

What is it about?

Public service performance reform has long been a main concern for scholars, researchers and citizens alike. A well-functioning public sector has been considered as a key element for socio-economic development especially in developing countries. The World Bank team was able to shed lights on the successful experiences of fifteen developing countries in improving the performance of public sector employees. Through this experience, the Bank’s team was able to offer insights into the relevance of five interrelated drivers (political support, institutional capacity building, incentives, transparency and technology) to improving performance. This successful experience is a stepping stone for others; it serves as an inspiration for the Lebanese government that is always trying to find answers and solutions to its persistent administrative problems. This study shows that these drivers were neither present in the Lebanese context nor were they able to improve the performance of Lebanese civil servants.

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