Best Practices in the Measurement and Evaluation of Track Two Dialogues: Towards a “Reflective Practice Model”

What is it about?

Measuring the impact of Track Two Dialogues has proven a difficult challenge for the field over many years. Each dialogue is different, which makes a standardized test difficult to achieve. Moreover, different actors wish to measure different things: ‘value’ for money; impact on the conflict; how certain facilitation techniques work; and others. In this paper, we present a model that can be used to measure the impact of a dialogue over time, while also encouraging reflective practice in the field. This “Reflective Practice Model” can be used to provide a ‘snapshot’ of a particular moment, or as a vehicle for the accumulation of a series of such moments, thereby providing a means to observe and measure changes as the dialogue goes on.

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