What is it about?

This opinion piece argues that engineering and computer science might be enhanced if collaborations with anthropologists were the norm. It uses the example of automation, and what anthropologists focus on when analyzing automation. It demonstrates that sometimes automation creates even more problems for the people involved than whatever problem a computing professional might have been trying to solve.

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Why is it important?

If computing professionals and anthropologists want to make a positive difference in the world, collaborating and learning from each other's disciplines would be a good start.

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This page is a summary of: An Anthropologist’s Guide to Better Automation, Communications of the ACM, December 2025, ACM (Association for Computing Machinery),
DOI: 10.1145/3736714.
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