What is it about?

This study looks at how volunteers from around the world help create digital maps during humanitarian crises. Using data from the Humanitarian OpenStreetMap Team (HOT) Tasking Manager, we explore how these volunteers work together, how their actions are organized, and how their collective efforts contribute to disaster response. We also discuss how to better support and strengthen these collaborative mapping efforts.

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Why is it important?

This work offers a new perspective on humanitarian mapping by analyzing how collective intelligence emerges in volunteer efforts. It bridges a major research gap and provides practical strategies for making disaster mapping faster, more accurate, and more sustainable.

Perspectives

The HOT Tasking Manager is not only vital for humanitarian response efforts, but also provides a valuable glimpse into the collective intelligence systems that are likely to shape the future of humanity across many fields.

Dagoberto José Herrera-Murillo
Universidad de Zaragoza

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This page is a summary of: Collective Intelligence in Humanitarian Voluntary Geographic Information: The Case of the HOT Tasking Manager, ACM Transactions on Computer-Human Interaction, May 2025, ACM (Association for Computing Machinery),
DOI: 10.1145/3733600.
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